// OVERLAID FOR SUPPORT

Show them exactly where to click.

Describing a click path out loud is slow and error-prone. Draw it instead: number the steps, circle the button, and let each mark fade so the screen never gets messy.

// SOUND FAMILIAR?

THINGS YOU'LL STOP SAYING.

  • “It's in Settings. Top right. The gear. No, the other gear.”

  • “Okay, now click... not that.”

  • “I'll send you a screenshot with arrows on it.”

// HOW IT PLAYS OUT

THREE MOMENTS WHERE IT PAYS OFF.

01SCENARIO

Draw the path, not the directions

Three steps is three chances to lose someone. Draw the whole route as arrows and the customer can see where they're going before they start clicking.

HOW

  1. AArrow from each step to the next.
  2. ECircle the final button.

02SCENARIO

Undo in one keystroke

Circled the wrong invoice? Undo it without opening a menu and keep the conversation moving.

HOW

  1. ⌃⌥ZUndo from anywhere, even outside draw mode.
  2. ⌃⌥YRedo if you change your mind.

03SCENARIO

Every click, visible

When you're driving and they're watching, click ripples make it obvious what you clicked and when, so they can repeat it on their own screen.

HOW

  1. ⌃⌥CCycle to Highlight clicks.
  2. Go slowly. Each click leaves a ring.

// RECOMMENDED SETUP

WHAT WE'D SET.

overlaid · settings
Fade5s
Each step clears before you draw the next one.
Cursor effectHighlight clicks
Customers copy what they can see.
StrokeThicker
Press ] once or twice so marks survive a low-bandwidth call.
ToolbarPinned
Tools one click away when you're also juggling a ticket.

// WORKS OVER

THE APPS YOU ALREADY USE.

  • Your product in any browser
  • Intercom
  • Zendesk
  • HubSpot
  • Zoom
  • Google Meet
  • Microsoft Teams
  • Slack huddles
  • Webex
  • Discord

Overlaid draws on your screen, not inside an app, so anything you can see, you can draw on.

ONE THING TO KNOW

Share your entire screen, not a single window.

Your drawings live in their own transparent layer on top of everything. A single-window share only sends that one window, so viewers won't see your marks. Share the whole screen and they will.

// FAQ

QUESTIONS WE GET.

Not with Overlaid. It draws on your Mac only. If you need two-way drawing, Zoom and Teams have built-in annotation that lets viewers mark up your shared screen.

No. Overlaid doesn't record, store or upload anything. Drawings live in memory and disappear when you clear them or quit.

Yes. Every connected display gets its own overlay. Draw on whichever screen your cursor is on.

// YOUR NEXT CALL

Try it on your next call.

7 days free with every feature. Then a one-time purchase. No account, no subscription.